Frequently Asked Questions
1. What types of phone cases and accessories do you offer?
At ANYCASES, we specialize in luxury phone cases and accessories. We offer a variety of styles, including monogram designs, protective cases, and fashion-forward options for a range of iPhone and other popular phone models.
2. How can I contact customer support?
Our support representative, Julia, is here to help! You can reach her at our support email: support@anycases.co. We aim to respond to all inquiries within 24 hours.
3. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options to make your shopping experience convenient and safe.
4. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times will vary depending on your location, and you’ll be able to see the options available at checkout.
5. How long will my order take to arrive?
Orders typically take 2-5 business days to process. Delivery times depend on the shipping method chosen and your location. Once your order ships, you’ll receive a tracking number to monitor your package’s progress.
6. What is your return policy?
We want you to love your purchase. If you're not fully satisfied, you may return your item within 30 days of receiving it, provided it is unused and in its original packaging. For further details, please visit our Return policy page.
7. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Simply follow the link to view the latest updates on your package’s journey to you.
8. Can I change or cancel my order?
We begin processing orders as quickly as possible, but if you need to make changes or cancel, please contact us immediately at support@anycases.co. We’ll do our best to accommodate your request if the order has not yet shipped.
9. Are your cases compatible with wireless charging?
Yes, most of our cases are designed to be compatible with wireless charging. Please check the product description for specific compatibility details.
10. Do you offer discounts or promotions?
Yes, we run special promotions for events like Black Friday, Cyber Monday, and other holidays. Sign up for our newsletter to receive updates on the latest offers!
11. Can I return a customized or personalized item?
Unfortunately, customized items are final sale and cannot be returned. If there is a defect with your customized item, please contact us, and we’ll be happy to assist.