Shipping policy

Last Updated: November 7, 2025

This Shipping Policy describes how ANYCASES LTD manages order processing, shipping methods, delivery times, and related terms for all worldwide orders.

1. Company Information

Company Name: ANYCASES LTD

Company Number: 14987373

Registered Office: 6 Halcomb Street, London, N1 5RF, United Kingdom

Email: support@anycases.co

Phone: +1 646-813-4480

Business Hours: 9:00 AM – 6:00 PM (Monday to Friday), (GMT) Greenwich Mean Time (London)

2. Selling Countries (Where Do We Ship To)

ANYCASES LTD proudly offers worldwide shipping.
We deliver to most international destinations, including the UK, USA, Canada, Europe, Asia, and Australia.
If your country does not appear at checkout, please contact our support team for assistance.

3. Where Do We Ship From

All orders are processed and shipped from our UK warehouse.
Some products may be dispatched from partner fulfillment centers depending on stock availability and delivery efficiency.

4. Currency

All prices listed on our website are displayed in USD ($) by default.
Currency conversions may be available at checkout depending on your location.

5. Tax Information

All product prices are VAT excluded.
Any applicable customs duties, import taxes, or local VAT are the responsibility of the customer and may be charged once the shipment arrives in your country.

ANYCASES LTD is not responsible for these additional costs or any customs-related delays.

6. Shipping Costs & Delivery Options

Shipping Method	Delivery Time (After Dispatch)	Cost (USD). Converted Automatically in local currencies.
Free Standard Shipping	8–15 business days (Monday to Friday)	Free
Guaranteed Shipping	6–10 business days (Monday to Friday)	6.10 USD ($). Converted Automatically in local currencies.
Special Care Shipping (Priority Handling & Tracking)	6–10 business days (Monday to Friday)	4.50 USD ($). Converted Automatically in local currencies.

Note: Delivery times are estimates and may vary depending on your country, customs clearance, and local postal service conditions.

7. Handling Time

All orders are processed within 1–3 business days (Monday to Friday) after receiving full payment and order confirmation.
During peak periods (holidays or promotions), processing may take slightly longer.

8. Order Cut-Off Time

Orders placed before 04:00 PM (GMT) Greenwich Mean Time (London) are processed on the same business day.
Orders placed after 04:00 PM (GMT) Greenwich Mean Time (London) will be processed on the following business day.

9. Delivery Terms & Carriers

We use trusted partners including USPS, Royal Mail, Canada Post, Australia Post, and other international logistics providers. All orders come with a tracking number.
Tracking details are provided once your order has been dispatched.

11. Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with your tracking number and a link to follow your package’s journey.
Tracking updates may take up to 24 hours to appear after dispatch.
If you don’t receive tracking details within 5 business days, please email us at support@anycases.co

12. Change of Address

You can request an address change within 12 hours after placing your order.
After this period, we cannot guarantee the update as your order may already be in processing.
To request an address change, contact us immediately at support@anycases.co with your order number and new address.

13. Order Cancellation

You may cancel your order within 12 hours after purchase for a full refund.
After 12 hours, your order may already be processed or shipped, and cancellations might not be possible.
Please contact us promptly if you wish to cancel your order.

14. Lost or Damaged Packages

If your parcel arrives damaged or does not arrive within the expected timeframe:

Report any parcel damage within 48 hours of delivery (with photos if possible).
For lost packages, contact us at support@anycases.co so we can investigate with the carrier and arrange a replacement or refund if applicable.

15. Customs, Duties, and Import Taxes

International shipments may be subject to customs inspections, import duties, and other local taxes, which vary by country.
These fees are not included in our prices or shipping costs and must be paid by the customer.

16. Delivery Delays & External Factors

We always aim to deliver on time; however, certain situations may cause delays beyond our control, including:

Weather disruptions
Customs clearance delays
Public holidays or strikes
Global logistics disruptions

We appreciate your patience during such rare occurrences.

17. Contact Us

For any shipping-related inquiries, please reach out to our Customer Support Team: